Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
About Elder Paws and Claws
At Elder Paws and Claws, we are dedicated to enhancing the lives of aging dogs and cats. Our mission is to provide high-quality products and services tailored specifically for senior pets, ensuring they enjoy a long, healthy life as cherished family members.
We believe in giving back to the community, which is why a portion of our sales is donated to no-kill shelters across the country. This commitment to animal welfare reflects our passion for helping those in need and supporting the well-being of all pets.
Our website features a variety of resources, including a shop with 15-20 carefully selected products, professional videos on pet care, and a blog filled with valuable insights. We also showcase events that celebrate aging pets, fostering a sense of community among pet lovers.
Join us in our journey to promote the health and happiness of senior dogs and cats. Together, we can make a difference in their lives and ensure they receive the love and care they deserve.
Join Us in Caring for Senior Pets
Elder Paws Mission
Our Commitment to Pets
At Elder Paws and Claws, we are dedicated to enhancing the lives of aging dogs and cats. Our mission is to provide high-quality products and services while supporting no-kill shelters across the country.